HP Officejet Pro 6978

Print documents with top-notch quality using HP 6978 printer. The OJ Pro 6978 printer has several features. It includes Print from USB flash driver and scan to folder. The standard memory of this HP printer is 1 GB and is AirPrint-enabled. It also allows printing from mobile devices. For efficient printer functioning, set up the HP printer using the below-given instructions.

HP Officejet Pro 6978 Printer Setup and Installation

The general steps to set up the HP OJ Pro 6978 printer are

HP Officejet Pro 6978 Printer Unboxing

  • Take the packed printer and open it.
  • Now, take the OJ Pro 6978 printer and keep it near an electric port.
  • After that, remove the packing material from outside the printer.
  • Remove the inner packing material from the HP printer.
Hp Printer Setup
HP Printer Cartridge Setup

HP Officejet Pro 6978 Printer Cartridge Setup

  • Move on to the printer ink cartridge slots and open them.
  • Remove the packing material from the HP ink cartridges.
  • Load the ink cartridges into the ink cartridge slots.
  • Close the ink cartridge slots.

HP Officejet Pro 6978 Paper Loading

  • Access the printer input paper tray and pull it out.
  • Take some compatible sheets and check to have no problem.
  • Place the compatible sheets into the paper tray.
  • After that, pull in the printer paper tray.
  • Install the Printer driver software to complete the HP Officejet Pro 6978 setup.
HP Printer Paper loading

How to Download Compatible HP Officejet Pro 6978 Driver?

The procedure for downloading HP Officejet Pro 6978 driver on the computer is:

  • Turn ON the computer and check the version of the OS.
  • Find the printer driver suitable for your OS.
  • After that, save the driver file on the computer.
  • Move on to the driver file and ensure that it is downloaded properly.

How to Install OJ Pro 6978 Driver on Windows and Mac?


The steps for installing HP 6978 driver on Windows device are:

  • Power up the Windows device and download the printer driver on it.
  • Go to the folder where the driver file is and extract it.
  • Proceed with the on-screen instructions until you see the connection types.
  • Choose one type to connect the printer to the Windows computer.
  • Continue and complete HP 6978 driver setup.
  • Finally, take a sample print.


The general steps for setting up OJ Pro 6978 on Mac OS are:

  • Search for the compatible printer driver from the website 123.hp.com/setup 6978.
  • Access the Mac computer and save the suitable driver file.
  • Run the HP printer driver setup file on the computer.
  • Carry on with the wizard steps until you see the connectivity options.
  • Select one connectivity option and proceed.
  • Finish the driver setup process and open a file on the device.
  • Print the same file to confirm the setup is proper.

How To Setup OJ Pro 6978 Driver Using CD?

Setting up OJ Pro 6978 driver on the device using CD is simple. Here is the simple procedure for it:

  • Activate the Mac or Windows computer.
  • Move on to the CD tray and open it.
  • Check the tray and confirm that it is faultless.
  • Take out the CD from the pack and place it properly on the tray.
  • Close the tray and your CD start running on the device.
  • Proceed with the steps on the wizard and complete the driver installation.

How to Connect the HP 6978 Printer and Computer Wirelessly?

The instructions for connecting the computer to the HP printer wirelessly are:

  • Switch on the HP Officejet Pro 6978 printer.
  • Access the Setup menu and tap the network setup.
  • Go for the wireless setup menu and select your preferred Wi-Fi name.
  • Continue to provide the network security key.
  • Finish the wireless setup process and print a file.

How to Connect Printer and Computer Using a USB Cable?

The steps to connect the printer to the computer with a USB cord are:

  • Power up the preferred computer and HP 6978 printer.
  • Now, connect the OJ pro printer to the device with a USB cord.
  • Check and confirm that the cords in the printer and device are stable.
  • Download the HP OJ Pro 6978 software on the computer.
  • Set up the printer software with the wizard procedure.
  • Add the OJ Pro printer to the computer using the steps on the wizard.
  • Finally, print a document to ensure USB cord setup.
How to connect printer in usb cable

Attain Instant and Best Technical Support for HP Printers!

HP Officejet Pro 6978 Printer Troubleshooting

HP Officejet Pro 6978 Paper jams

Implement the steps to solve the jammed sheet issue:
  • Initially, turn off the HP printer.
  • Access the HP printer paper tray and ensure to have no problem in the tray.
  • Now, check the papers in the tray and take out the paper jammed in it.
  • Ensure to have proper alignment of papers in the printer tray.
  • Close the tray, power up the printer, and begin with your printing process.
Still, if the printer is showing jammed papers problem, call us.
Hp printer paper jam
hp 123 envy 5020 Printer offline
If the problem continues to occur, then go to the Devices and Printers section. Click on the HP 6978 name twice and stop the printing jobs. Finally, check the printer paper tray to confirm no jammed paper in it.

HP Officejet Pro 6978 Printer Offline

Turn your printer into online mode using the wizard steps:

  • Reboot the HP Officejet Pro 6978 printer.
  • Then, reboot the Windows or MAC computer.
  • Power off the Wi-Fi router and on it after some time.
  • Now, move on to your HP printer and confirm it is in online mode.
  • If the HP 6978 printer is in offline mode, go to the computer.
  • Click the Start button and click- control panel.
  • Move on to the section- Devices and Printers.
  • When you see your HP printer name on the device screen, right-click on it.
  • Several options will appear; click- Use Printer Online

Get in touch with us if the printer is not online.

HP Officejet Pro 6978 Printer Not Printing Color or Black Ink

  • Power up the computer and remove the OJ Pro 6978 printer from it.
  • Uninstall HP Officejet Pro 6978 driver installed on the computer.
  • Search for the compatible driver version and save it on the device.
  • Run the driver setup file on the device and install the driver as per the wizard steps.
  • After that, check to have accurate ink levels in the ink cartridges.
  • Insert the suitable ink cartridges into the HP 6978 cartridge slots.
  • Lastly, move over to the print head of OJ Pro 6978 and clean it.
If the problem still occurs with OJ Pro 6978 printer, contact our team.
HP Printing error

HP Officejet Pro 6978 printer driver is unavailable for windows

  • Turn on the printer and make sure the connection is stable.
  • Link the system and the printer to the same network.
  • Press Windows button and the ‘R‘ key simultaneously
  • Now access the run dialogue box.
  • Click the enter button and open the device manager.
  • Press the HP printer from the available list.
  • Find the HP printer and right-click on it to Delete.
  • Download the latest version of the HP printer driver.
  • Extract it for installations and once after installing, restart the computer.
  • Choose any file and start printing.

If the problem still occurs with OJ Pro 6978 printer, contact our team.

HP Officejet Pro 6978 printer driver is unavailable for MAC

  • Turn ON the MAC device.
  • Access the browser and visit the HP official website.
  • Download and install the HP easy start application.
  • Delete the HP software from the system.
  • Click the apple icon > system preference> printer and scanners.
  • Click the plus symbol to merge the HP printer.
  • Run a test print.

If the problem still occurs with OJ Pro 6978 printer, contact our team.